About us
One van in 2014. Three teams today, same checklist.
Nothing gets ticked that was not done, and nothing gets charged that was not ticked.
The story, short version
Marta Lindqvist started with a van, a second-hand carpet extractor and six houses on Linden Avenue. She had cleaned hotels for twelve years and kept one habit from them: a printed checklist, ticked in the room, left where the guest would see it. The guests became homeowners, the hotel became Lustrum, and the checklist is still on the counter at the end of every visit.
The second team came in 2018, the office round in 2020, the third team in 2024. The waiting list is real; it is why the booking page shows the free windows instead of a form that says "we will call you".
What we promise, in writing
- The same two people on every recurring visit. If one is ill, you hear before they arrive, not after.
- Our own supplies and equipment, including a HEPA vacuum and color-coded microfiber. Nothing of yours gets used unless you ask.
- The price you saw online is the price on the invoice. Extras are added by you, never by us on the day.
- Something missed? Call within 24 hours and the same team comes back, free, and fixes it.
The founder
"If it is not on the list, it did not happen."
Marta still cleans two mornings a week, usually a first visit, because the first visit is where you learn what a house needs. The rest of the week she schedules the teams and answers the phone.
She trained Ana, who writes the checklists now, and she is the reason every team carries a spare set of cloths in a sealed bag: the first ones get dirty before the last bathroom.
Meet the team
How we work
Three habits that make the invoice match the website.
- The first visit is a reset
Every recurring plan starts with a longer first visit at the standard price. After that, the place only needs maintaining, and the time drops.
- Rooms in the same order
Bathrooms, kitchen, bedrooms, living areas, floors last. Nobody walks on a wet floor and nothing gets done twice.
- You tick the list too
The checklist on the counter has a column for you. Anything you mark comes back to the team before the next visit.
